(My voucher)
Here I'am again trying a Metrodeal discount voucher service again , Today let me share to you my experienced on trying a 6 Shots underarm IPL session at Cara Mia Makati Branch,
I booked an appointment 2 days before my preferred Date , pero nung pagpunta ko sa clinic for my appointment hindi mahanap ng receptionist/ aesthetician ung name ko sa appointment list nila, luckily 2nd customer ata ako kaya inaccommodate pa din nya ako.There was other customer that time and they were nice and friendly to her I even heard them giving advice and info ( the clinic are not spacious so you can hear other customer and staff chatting while doing session in other room). When it comes to me , they didn't treat me the same as how they treat the other customer they can't even do a fake smile they are not Friendly (to me) ! I felt like I was ignored that time hanggang sa makaalis na yung isang customer dun palang ako inaassist nung receptionist/aesthetician .
at the IPL ROOM (Hindi manlang inaayos ung bed)
Pinahiga na ko ng staff , then I raised my arm . I was surprised , nilagay na nya agad yung gel , hindi manlang nilinis and didn't even shave the hair of my underarm, She put a little amount of Gel to the point that I still felt the pain for every shot though it was tolerable, I thought it was painless because the gel supposedly protect or help lessen the feel of burning sensation of every shot but the GEL was not enough !
VOILA ! in 3 to 5 minutes, the session was done .
mas matagal pa ata yung pag hihintay ko sa reception area,
Thumbs UP
- Even if the staff couldn't find my name she still accommodated me (nakasimangot nga lang)
- The Procedure was faster than I expected.
Thumbs DOWN
- The ambiance is a NO.NO ! I was hesitant to go inside at first because I thought it was close, the clinic are a bit dim , 2 lights lang ata yung naka turn on .
- The staffs didn't have a fair treatment to their customers. porket ba voucher gamit ko di na sila friendly sakin ?
- Thumbs down for the service they provided to me .
- The staff didn't cleanse my underarm before the IPL, (pinagpapawisan na kaya ako bago pa ko makarating sa clinic)
- The Eye protector they put on me was broken .
- They applied a little amount of gel on my underarm, to be honest ! parang wala ngang nilagay na Gel .
- The staff didn't even give me some advice of the Do's and Don't after the treatment unless you ask them .
P.S I'm still thinking if I should claim my 2nd voucher and come back there for the next session . I asked the staff if when should I come back for the next session she said after 2 weeks .
